Terms of Service

You may use Ritely only for lawful business purposes and in compliance with these terms. You are responsible for your account, the accuracy of information you provide, and all activity that occurs under your account.

You may not use Ritely to send unlawful, deceptive, harassing, or unsolicited messages, interfere with the service, reverse engineer the platform except as prohibited by law, or access the service in a way that could harm Ritely or other users.

You retain responsibility for the customer and business data you submit to Ritely. You represent that you have all rights, notices, and consents necessary for Ritely to process that data and send review request text messages on your behalf.

You are responsible for complying with laws and carrier requirements related to messaging, privacy, advertising, and consumer communications, including opt-out handling and recordkeeping where applicable.

Paid subscriptions are billed in advance on a recurring basis unless otherwise stated. You authorize Ritely and its payment processors to charge the payment method associated with your account for all applicable fees, taxes, and renewals.

Except where required by law, fees are non-refundable. You may cancel future renewals at any time, and your subscription will remain active through the end of the then-current billing period.

We may modify or discontinue features from time to time. We aim to keep Ritely available, but we do not guarantee uninterrupted or error-free operation.

We may suspend or limit access if we believe your use violates these terms, creates security or legal risk, or could harm Ritely, its providers, or other users.

Ritely and its related software, branding, and content are owned by Ritely or its licensors and are protected by intellectual property laws. Subject to these terms, we grant you a limited, non-exclusive, non-transferable right to use the service during your active subscription.

Ritely is provided on an as-is and as-available basis to the maximum extent permitted by law. We disclaim implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, Ritely will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, goodwill, data, or business opportunities. Our total liability for claims arising out of the service will not exceed the amount you paid to Ritely during the twelve months before the event giving rise to the claim.

You may stop using the service at any time. We may terminate or suspend access for violations of these terms or other misuse of the service. Sections that by their nature should survive termination will survive.

We may update these Terms of Service from time to time by posting a revised version here. Questions about these terms can be sent to hello@ritely.app.